{"id":198,"date":"2014-02-05T15:28:41","date_gmt":"2014-02-05T15:28:41","guid":{"rendered":"https:\/\/eleonoraborelli.net\/eb\/?p=198"},"modified":"2016-10-04T10:43:37","modified_gmt":"2016-10-04T10:43:37","slug":"enac-collaboration-in-work-settings","status":"publish","type":"post","link":"https:\/\/www.eleonoraborelli.net\/eb\/enac-collaboration-in-work-settings\/","title":{"rendered":"Enac &#8211; collaboration and knowledge management"},"content":{"rendered":"<p class=\"western\" lang=\"en-GB\">Analysis and research &#8211; UX tools to design forms of\u00a0learning and collaboration<!--more--><\/p>\n<p class=\"western\" lang=\"en-GB\">Exploring and understanding work practices of a group of higly qualified functionaires working in the Italian Civil Aviation Authority offices in order to help designing an e-learning plaform and fostering the growth of a collaborative culture. Participants have been involved from the beginning in this project, adopting an User Centered approach. Their relations and routines were analyzed to provide a better comprehension of good practices and <em>pain-points<\/em>.<\/p>\n<p class=\"western\" lang=\"en-GB\"><strong>Activities and Deliverables<\/strong><\/p>\n<ul>\n<li>Planning of the interviews<\/li>\n<li>30 Narrative interviews with functionnaires<\/li>\n<li>Analysis of transcripts and field data<\/li>\n<li>Mapping of the communication flow of the organization<\/li>\n<li>Mapping of the workplace with phisical and organizational connection points<\/li>\n<li>Mapping and analysis of the existing tools for working and communicating<\/li>\n<li>Creation of User Ethnographic Maps<\/li>\n<li>Creation of Three main Personas<\/li>\n<li>Creation of four &#8220;Activity Diagrams&#8221;, describing the model of the activities in each of the offices involved<\/li>\n<li>Creation of a collective Affinity Diagram (Mental Model); selection of the relevant mental spaces and gap analysis<br \/>\nData report<\/li>\n<li>Concept proposals<\/li>\n<\/ul>\n<p><strong>Team<\/strong>: IdeAct Lab, SapienzaInnovazione, Glaux<\/p>\n<p><strong>Role<\/strong>: UX specialist, Research team coordinator<\/p>\n<p class=\"western\" lang=\"en-GB\" align=\"left\"><span style=\"color: #999999;\">Deliverables from this project are confidential.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tools and services for learning and collaboration in a high-level work setting. User research.<\/p>\n","protected":false},"author":1,"featured_media":205,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,4],"tags":[13,14],"class_list":["post-198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projects","category-uxia","tag-km","tag-knowledge-management"],"_links":{"self":[{"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/posts\/198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/comments?post=198"}],"version-history":[{"count":9,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/posts\/198\/revisions"}],"predecessor-version":[{"id":309,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/posts\/198\/revisions\/309"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/media\/205"}],"wp:attachment":[{"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/media?parent=198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/categories?post=198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.eleonoraborelli.net\/eb\/wp-json\/wp\/v2\/tags?post=198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}